Effective from January 1, 2024 | Last updated: 6/20/2026
Provider identification and scope of services
Order process and confirmation
Pricing, payment methods and invoicing
Delivery deadlines and handover
Licenses and usage rights
Warranty terms and complaints procedure
Before work begins, a free, no-obligation discovery consultation takes place (in person, by phone, or online). If the client decides not to proceed based on this consultation, no fees are charged. Once both parties agree on the exact scope, price, and timeline, we enter into a written contract for work under § 2586 et seq. of Act No. 89/2012 Coll. (Czech Civil Code). The contract is a prerequisite for starting work on all engagements above CZK 10,000 (€400).
Upon signing the contract, I issue a deposit invoice for 50% of the total price. Work begins exclusively after the deposit is credited to the bank account. The remaining 50% is due within 14 days of handover of the completed work. For projects above CZK 100,000 (€4,000), a 30% / 40% / 30% payment schedule (start / progress / handover) can be individually agreed.
When creating and maintaining the work, I may transparently use artificial intelligence tools (notably OpenAI models, Anthropic Claude, GitHub Copilot, and other supporting generative tools) as a working aid — typically for code analysis, copy drafting, SEO content optimization, documentation generation, or accelerated development. All final content, code, and design delivered to the client is always human-reviewed, edited, and tested; AI outputs are never delivered to the client without verification. The client's sensitive business data (internal pricing, non-public documents, customer personal data) is not entered into any external AI system without the client's prior explicit consent. The client acknowledges that the use of AI tools is a standard part of modern web development in 2026.
If an order is cancelled after work has begun, a cancellation fee equal to actual work performed will be charged, minimum 50% of the paid deposit. If cancellation occurs before work has begun (before the deposit is credited), the client pays nothing.
The client is responsible for provided content (texts, photographs, logos) and their legal compliance — particularly for ownership of copyright and consent to use. The provider is not liable for copyright infringement by third parties caused by content supplied by the client.
Both parties agree to maintain confidentiality of confidential information obtained during collaboration. This obligation continues after the collaboration ends. The provider is entitled to publish the work in their portfolio (with reference to the client), unless the client requests confidentiality in writing.
The provider is not liable for delays caused by force majeure (natural disasters, war, pandemics, prolonged internet or cloud service outages, AI infrastructure outages, cyber attacks, etc.).
These terms of service are valid and effective from January 1, 2024 and replace all previous versions.
Relationships not covered by these terms are governed by the Civil Code and other legal regulations of the Czech Republic.
Any disputes will be resolved primarily by agreement, and in case of failure, by the competent court at the provider's registered office.
The provider reserves the right to change the terms of service. Changes are effective from the date of publication on the website.
Contact me:
info@le-artist.cz | +420 605 707 036