When a website goes down, an e-shop stops taking orders, a form fails, SSL/DNS breaks or malware appears, you have someone to call. Fast diagnosis, fixes and clear hourly pricing without a retainer.
The final scope, price and timing are confirmed before work starts.
A concrete project with desktop and mobile previews. No illustrative mockup, just a real website, e-shop or digital product.
Corporate website, Corporate website for security services. Goal: professional impression, clear services and trustworthy communication for B2B customers.
Four modes depending on what you need. No retainer, no multi-year contracts. You pay for the hours worked, minute by minute, not a 'just in case' flat fee.
The price in the quote is final, no surprises.
Consultation
/ hour · min. 30 min
Rapid help
/ hour · 24/7 · min. 1 h
Express delivery
on top of the standard project price
Crash mode
on top of the standard project price
When a website goes down, an e-shop stops taking orders, a form fails, SSL/DNS breaks or malware appears, you have someone to call. Fast diagnosis, fixes and clear hourly pricing without a retainer.
This is not a generic IT helpdesk. I handle websites, e-shops, Shoptet, WordPress, DNS, SSL, forms, payments, malware, speed and urgent changes. When something breaks in the evening or at the weekend, you do not have to wait for the original supplier to reply.
You call, describe the issue and within an hour you get diagnosis with a time estimate. The rate is a flat €80/h, and I answer the phone outside business hours too. No +50% at night, no membership, no annual contract. You pay exactly for the hours the work took.
Most urgent incidents take 1-3 hours: restarting a broken website, fixing orders, payment gateway issues, forms, SSL, DNS or malware cleanup. If it is not an emergency but a larger project, I propose a standard deadline and price, or express delivery (+50%) if you need speed.
Less vague promise, more concrete delivery. This should quickly show what is included, who the service fits and where a larger scope begins.
Consulting costs €40/hour. Quick help is €80/hour flat 24/7 with a 1-hour minimum. Express delivery of larger projects is +50%; crash mode is +100% and only after capacity confirmation.
Performance is checked before handover · exact numbers belong to the proof ledger
Most enquiries fall into these four categories. If you have another website or e-shop task, just reach out, if I can't do it, I'll tell you in the first 10 minutes of the call.
The website is offline, the e-shop throws a 500 error, admin will not load or customers see a blank page. I find the cause, restore availability and explain what happened.
Cart checkout does not send orders, forms stop sending leads, the payment gateway fails or transactional emails disappear. Priority: restore revenue and lead flow.
Expired certificate, wrong DNS, hosting error, broken redirects or a "not secure" warning. Diagnosis within the hour, fix depending on scope.
WordPress, Joomla or a template is infected, Google shows a warning or the site sends spam. Cleanup, restore from backup, basic hardening and return to production.
No unnecessary bureaucracy. Every step has a clear output and deadline, you always see exactly where we are.
I pick up the phone. You briefly describe what's happening. If I can't do it, I tell you now and recommend someone else.
You send access (admin, hosting). I work out the scope, estimate the hours, give a price estimate.
I fix it. If it takes longer, I let you know in advance (e.g. 'about 2 more hours, continue?').
A short written report of what happened, what I did, how to prevent it. An invoice for the hours actually worked.
The ones asked most. Missing something? Write to me, I reply within a few hours.
Yes. The rate is €80/h day or night, no off-hours +50%, no tricks. If I'm asleep and the phone rings, I get up. The philosophy is simple: anyone willing to call at 3 a.m. for €80/h has a real emergency, nobody calls over a text change.
A rate of €80/h for work done, no retainer, no monthly contract. I answer the phone outside business hours too. Call +420 605 707 036 or e-mail info@le-artist.cz.
Real project results: Ostravské účetnictví +160 % · Rostislav Rabiec +125 % Google organic clicks
