When a website goes down, an e-shop stops taking orders, a form fails, SSL/DNS breaks or malware appears, you have someone to call. Fast diagnosis, fixes and clear hourly pricing without a retainer.
We aim for payback in months, not years. We judge it honestly within 6 months.
A large desktop preview and the mobile version of the same project. You see a real website or e-shop, not an illustrative mockup.
Accounting business website
When a website goes down, an e-shop stops taking orders, a form fails, SSL/DNS breaks or malware appears, you have someone to call. Fast diagnosis, fixes and clear hourly pricing without a retainer.
This is not a generic IT helpdesk. We handle websites, e-shops, Shoptet, WordPress, DNS, SSL, forms, payments, malware, speed and urgent changes. When something breaks in the evening or at the weekend, you do not have to wait for the original supplier to reply.
You call, describe the issue and within an hour you get diagnosis with a time estimate. The rate is a flat 3,000 CZK/h, and we answer the phone outside business hours too. No +50% at night, no membership, no annual contract. You pay exactly for the hours the work took.
Most urgent incidents take 1-3 hours: restarting a broken website, fixing orders, payment gateway issues, forms, SSL, DNS or malware cleanup. If it is not an emergency but a larger project, we propose a standard deadline and price — or express delivery (+50%) if you need speed.
Less vague promise, more concrete delivery. This should quickly show what is included, who the service fits and where a larger scope begins.
Consulting costs 1,500 CZK/hour. Quick help is 3,000 CZK/hour flat 24/7 with a 1-hour minimum. Express delivery of larger projects is +50%; crash mode is +100% and only after capacity confirmation.
Výkon kontrolujeme před předáním · přesná čísla patří do proof ledgeru
Co konkrétně získáš spoluprací s námi — a proč to dává smysl.
The website is offline, the e-shop throws a 500 error, admin will not load or customers see a blank page. We find the cause, restore availability and explain what happened.
Cart checkout does not send orders, forms stop sending leads, the payment gateway fails or transactional emails disappear. Priority: restore revenue and lead flow.
Expired certificate, wrong DNS, hosting error, broken redirects or a "not secure" warning. Diagnosis within the hour, fix depending on scope.
WordPress, Joomla or a template is infected, Google shows a warning or the site sends spam. Cleanup, restore from backup, basic hardening and return to production.
Four modes depending on what you need. No retainer, no multi-year contracts. You pay for the hours worked — minute by minute, not a 'just in case' flat fee.
Cena v nabídce, žádné překvapení. Penalty 2 % za den zpoždění.
Consulting costs 1,500 CZK/hour. Quick help is 3,000 CZK/hour flat 24/7 with a 1-hour minimum. Express delivery of larger projects is +50%; crash mode is +100% and only after capacity confirmation.
Bez zbytečné byrokracie. Každý krok má jasný výstup a termín — vidíš přesně, kde jsme.
I pick up the phone. You briefly describe what's happening. If I can't do it, I tell you now and recommend someone else.
You send access (admin, hosting). I work out the scope, estimate the hours, give a price estimate.
I fix it. If it takes longer, I let you know in advance (e.g. 'about 2 more hours, continue?').
A short written report of what happened, what I did, how to prevent it. An invoice for the hours actually worked.
Tady jsou nejčastější. Něco chybí? Stačí napsat — odepisujeme do pár hodin.
Yes. The rate is 3,000 CZK/h day or night — no off-hours +50%, no tricks. If I'm asleep and the phone rings, I get up. The philosophy is simple: anyone willing to call at 3 a.m. for 3,000 CZK/h has a real emergency — nobody calls over a text change.
A rate of 3,000 CZK/h for work done, no retainer, no monthly contract. We answer the phone outside business hours too. Call +420 605 707 036 or e-mail info@le-artist.cz.